A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
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Glossary Term: Guest Disputes
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Providing false or misleading information about a property listing, amenities, or services, which can lead to negative reviews, guest disputes, and platform penalties.
Refers to the use of security cameras and recordings as evidence in case of incidents or disputes involving guests or the property.
The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability claims, typically involving communication and negotiation between hosts, guests, and potentially insurance companies or platforms like Airbnb and VRBO.