Elements on a listing or website that build trust and credibility with potential guests, such as verified reviews and security features.
Menu
Glossary Term: Guest Confidence
4 posts
A badge displayed on a host’s profile on platforms like Airbnb, signifying consistent high performance and exceptional guest satisfaction, serving as a trust signal for potential guests.
Offering a flexible and guest-friendly refund policy for short-term rentals, providing peace of mind to potential guests and increasing booking confidence.
Elements influencing guest trust and booking decisions, including reviews, property descriptions, host communication, and verification badges.