A legally binding contract between the host and guest outlining the terms and conditions of the short-term rental.
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Glossary Term: Guest
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Time-sensitive communication between hosts, guests, or property managers regarding critical issues that require immediate attention, such as emergencies or urgent maintenance requests.
Hungarian term for “Available Guest,” referring to potential renters actively searching and booking short-term rentals on platforms like Airbnb and VRBO.
The level of monitoring and interaction a host provides during a guest’s stay, ranging from minimal contact to on-site presence.
The cleaning process that takes place between guest stays in a short-term rental property, ensuring it’s ready for the next guest.
A security measure used by rental platforms to verify the identity of hosts and guests through a phone call or text message.
A policy outlining the consequences for guests who book a short-term rental but do not show up, typically involving partial or full payment forfeiture.
An agreement between a host and a guest to cancel a confirmed booking, typically initiated due to unforeseen circumstances or a change in plans by either party.
A type of insurance coverage offered to hosts and guests on some platforms that protects against financial losses due to identity theft related to the rental transaction.
The terms and conditions that dictate the refund amount a guest receives if they cancel their booking, ranging from flexible to strict.