The terms and conditions that dictate the refundability and penalties associated with canceling a confirmed booking.
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Glossary Term: Flexibility
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The terms and conditions outlining the consequences for both hosts and guests in the event of a booking cancellation, including potential fees and refunds.
A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.