Providing round-the-clock assistance to guests, addressing inquiries, and resolving issues at any time of day or night.
Menu
Glossary Term: Emergency Contact
5 posts
Providing 24/7 guest assistance for emergencies, questions, or issues that may arise during their stay.
A simplified mobile phone with large buttons, often provided in rentals for guests who may not have or use smartphones, ensuring easy communication.
Clear and accessible contact details provided to guests in case of emergencies during their stay, including the host’s phone number, local emergency services, and nearby medical facilities.
Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may arise during a guest’s stay.