A type of credit card fraud where criminals use devices to steal card information during the booking process, posing a risk to both hosts and guests in the short-term rental industry.
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Glossary Term: Data Security
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Practices and communication that prioritize and ensure the privacy of guests during their stay, including respecting boundaries, data security, and discreet property access.
Best practices for online security and privacy applied to short-term rental management, such as using strong passwords, updating software, and being wary of phishing scams.
The process of converting sensitive guest information, such as payment details and personal data, into an unreadable format to prevent unauthorized access and protect guest privacy.
A document that outlines how a short-term rental host collects, uses, stores, and protects guest data, ensuring compliance with relevant privacy regulations.
A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and reputational damage.