Proactive measures taken by hosts to prevent damage or misuse of their property, such as implementing house rules, installing security cameras, and providing clear instructions for appliances.
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Glossary Term: Damage Control
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A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest satisfaction.
Guidelines outlining procedures for replacing damaged, lost, or stolen items within a short-term rental property, typically covering responsibilities and associated costs.