All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
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Glossary Term: Concierge Services
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High-end amenities that enhance the guest experience and command premium rental rates, such as hot tubs, swimming pools, or concierge services.
Specialized property management services catering to high-end and luxury short-term rental properties, often including concierge services and personalized amenities.
A curated collection of high-end amenities and services offered in short-term rentals to enhance guest comfort and satisfaction, such as private chefs, spa treatments, or chauffeured transportation.
A premium service offered by some short-term rental hosts or management companies, providing personalized assistance and recommendations to guests for dinner reservations, entertainment bookings, or local experiences during the evening hours.
The service of arranging and managing bookings for local tours, activities, and experiences for short-term rental guests.
Providing guests with curated suggestions for nearby attractions, restaurants, activities, and services to enhance their travel experience.
Services that provide personalized recommendations and assistance to short-term rental guests, such as arranging transportation, booking activities, or making restaurant reservations.
A style of short-term rental management characterized by a focus on providing guests with a sense of luxury and exclusivity.
Updating the list of suggested restaurants, attractions, or activities provided to guests to ensure accuracy, relevance, and enhance their overall travel experience.
High-end and unique amenities offered in luxury short-term rentals to attract discerning guests, such as private pools, home theaters, or concierge services.
A detailed plan provided by hosts to guests, outlining suggested activities, attractions, restaurants, and transportation options in the area surrounding the short-term rental.