Maintaining consistent and proactive communication with guests throughout the year, from pre-booking inquiries to post-stay follow-ups, to foster positive relationships.
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Glossary Term: Communication Strategy
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Establishing clear and timely communication with guests throughout their stay, from booking confirmation to check-out instructions, to enhance their experience.
A system for prioritizing and organizing key brand messages to ensure the most important information is communicated effectively to potential guests, guiding their perception of the short-term rental.
A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity in all communication efforts.