A set of step-by-step instructions compiled to help hosts and their teams perform routine tasks consistently and efficiently.
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Glossary Term: Check-in Process
15 posts
Designing check-in processes that accommodate common guest requests, such as early or late arrival, while maintaining security and efficiency.
Implementing secure and convenient keyless entry systems, such as smart locks or keypad entry, to streamline check-in and enhance guest security.
The method by which guests gain entry to the rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
The steps involved in welcoming a new guest to a short-term rental, from booking confirmation to check-out instructions.
Focuses on the day-to-day tasks and processes involved in managing short-term rentals, such as cleaning, maintenance, guest communication, and check-ins.
The methods used to grant guests access to the short-term rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
A secure and convenient method for hosts to provide guests with access to the property, such as lockboxes, smart locks, or in-person check-in.
The process of handling bookings, coordinating check-ins and check-outs, managing guest communication, and resolving any scheduling conflicts.
The process of welcoming and familiarizing guests with the rental property, providing them with necessary information, and ensuring a smooth check-in experience.
A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.