The average time it takes a host or property manager to respond to inquiries and messages from potential guests on short-term rental platforms. Booking Request Communication Customer Service Guest Inquiry Response Rate Typical Response Time
A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities. Booking Request Guest Communication Pre-Reservation Tklb-Inquiry
An inquiry from a potential guest to receive a personalized price quote for their desired stay dates at a short-term rental. Availability Booking Request Price Inquiry Quote Rental Rates Qd-Quote Request
A booking request made directly by a guest through a platform’s booking system, as opposed to an inquiry or pre-booking communication. Availability Calendar Booking Request Confirmation Instant Booking Online Reservation Fjm- Guest-Initiated Booking