The process of using the online platforms provided by Airbnb, VRBO, and other listing sites to manage bookings, adjust pricing, and communicate with guests.
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Glossary Term: Booking Management
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A remote administrative professional specializing in assisting short-term rental hosts with tasks like guest communication, booking management, and scheduling.
The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes through acceptance or decline.
The importance of providing potential guests with precise and transparent quotes for their stay, factoring in all fees, taxes, and potential additional charges.
The ability to tailor quotes for potential guests based on factors like length of stay, time of year, special requests, or promotional offers.
A remote worker who provides administrative, technical, or creative assistance to clients. In the context of short-term rentals, virtual assistants can handle tasks such as guest communication, booking management, and property marketing.
The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within the Airbnb or VRBO platform.
A comprehensive property management service that handles all aspects of short-term rental operations, including marketing, bookings, guest communication, cleaning, and maintenance.
A mobile application designed for guests staying in short-term rentals, often providing features like booking management, communication with hosts, access instructions, and local recommendations.
An online platform or section of a website where guests can access their booking details, communicate with hosts, make payments, and access relevant information about their stay.
A centralized interface within a short-term rental platform or management software that provides hosts with an overview of their listings, bookings, calendar availability, financial performance, and other relevant data.
A visual representation of a property’s availability for the entire year, allowing hosts to manage bookings and optimize occupancy rates.