The act of making a reservation for a vacation rental property. This can be done directly through the property owner or manager or through an online booking platform.
Menu
Glossary Term: Booking Confirmation
21 posts
Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.
A feature on Airbnb and VRBO that allows guests to book a short-term rental property immediately without requiring host approval.
A booking feature on platforms like Airbnb that allows guests to reserve a property immediately without requiring host approval. This can increase booking rates but may limit host control over guest selection.
Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.
Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
The process of confirming a guest’s identity and booking details to prevent fraud and ensure security.
A contract between the host and guest outlining the terms and conditions of the short-term rental, including house rules, check-in/out procedures, and cancellation policies.
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
An inquiry from a potential guest to a host on a short-term rental platform, seeking to reserve the property for specific dates and often requiring the host’s approval.