The use of artificial intelligence (AI) to analyze and understand human language in guest reviews, messages, or other text data, enabling automation and insights for hosts.
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Glossary Term: Artificial Intelligence
9 posts
Technology used in chatbots and guest communication tools to understand and respond to guest inquiries naturally and efficiently.
A hypothetical term referring to a smart home security system that utilizes artificial intelligence for enhanced protection. Ensuring guest safety and property security is paramount for short-term rentals.
A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like way.
Using natural language processing and machine learning techniques to analyze guest reviews, feedback, and online mentions to understand their overall sentiment and identify areas for improvement.
Emerging technologies and innovations that are shaping the hospitality industry, including short-term rental management and guest experiences.
A hypothetical feature, referencing Salesforce’s Einstein AI, that analyzes guest data to suggest personalized recommendations for optimizing property listings, pricing, and amenities.
An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with bookings.
Microsoft’s cloud-based artificial intelligence (AI) platform that provides tools and services for building intelligent applications, including those for short-term rental management.