A software system designed to manage reservations specifically for short-term rentals, often integrated with platforms like Airbnb and VRBO.
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Glossary Term: Airbnb
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Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of feedback is valuable for hosts to understand guest experiences and improve their listings.
A pricing strategy where short-term rental rates fluctuate based on real-time market demand, seasonality, competitor pricing, and other factors. This approach helps hosts maximize occupancy and revenue.
A short-term rental management approach that combines different booking platforms, such as Airbnb and VRBO, with direct bookings through a personal website or other channels to maximize occupancy and revenue.
A sum of money collected by a host from a guest before their stay to cover potential damages to the property.
The terms and conditions that outline the penalties and refunds for guests and hosts in case of booking cancellations on platforms like Airbnb and VRBO.
A software solution that allows property managers to manage their listings and bookings across multiple short-term rental platforms like Airbnb, VRBO, and Booking.com from a central dashboard.
A one-time fee charged to guests to cover the cost of cleaning the property after their stay. This fee is separate from the nightly rate.
A method of check-in that allows guests to access the property without physically meeting the host or a property manager, typically through keyless entry systems or lockboxes.
A metric used to track the percentage of potential guests who view a listing and then proceed to make a booking. A higher conversion rate indicates a more effective listing.
The practice of listing a property on multiple short-term rental platforms simultaneously to maximize occupancy and reach a wider audience.
Software used to manage and automate interactions with guests, including communication, bookings, and feedback. It helps build stronger guest relationships and improve retention.