The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and post-stay follow-ups.
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Glossary Term: Airbnb
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A compelling and informative description of a short-term rental property that highlights its best features, amenities, and benefits to attract potential guests and generate bookings.
The process of managing and synchronizing short-term rental listings across multiple online travel agencies (OTAs) and booking platforms to maximize visibility and bookings.
Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to ensure a smooth and enjoyable experience.
A feature within some property management platforms that uses machine learning algorithms to predict future occupancy rates for short-term rentals.
A user-friendly booking process on platforms like Airbnb and VRBO that allows guests to easily search for properties, view availability, and make reservations without any technical glitches or complications.
Airbnb listings that serve as exemplary models for others in terms of quality, presentation, and guest experience. These listings often receive high ratings and positive reviews, showcasing best practices.
The strategic pricing and availability management of short-term rental properties to optimize occupancy rates and maximize rental income.
Downloading your listing information from platforms like Airbnb and VRBO, often for the purpose of importing it into other software or for analysis.
Marketing techniques employed by hosts and property managers to promote short-term rental properties, attract guests, and increase bookings.
The process of vetting potential guests to minimize the risk of problematic bookings, including verifying identities, reviewing guest reviews, and setting clear house rules.
Comprehensive cleaning and sanitation procedures implemented between guest stays to maintain a high level of hygiene and cleanliness within the property.