The process of securely transferring property access to guests, often utilizing methods like lockboxes, smart locks, or key exchange services.
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Glossary Term: Airbnb
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The online profile of a short-term rental property on platforms like Airbnb and VRBO, showcasing photos, descriptions, amenities, and pricing.
Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
A community or online platform where short-term rental hosts can connect, share knowledge, and access resources related to property management and hospitality.
The percentage of time a short-term rental property is booked over a specific period, indicating the property’s performance and revenue potential.
A system or platform that combines data from various sources related to short-term rental management, such as booking platforms, property management software, and marketing channels, providing hosts with a comprehensive view of their business performance.
High-quality photos showcasing the best features of a short-term rental property, used to attract guests and enhance the listing’s appeal.
Tools and strategies used to automate tasks related to short-term rental management, such as guest communication, booking management, and cleaning schedules.
Inquiries from potential guests regarding a short-term rental property, typically covering details about amenities, location, pricing, and availability.
The process of creating a unique and memorable brand identity for a short-term rental property, encompassing visual elements, messaging, and guest experience.
Local laws, ordinances, and platform policies governing short-term rentals, addressing issues like permits, taxes, occupancy limits, and safety standards.
Maintaining a high standard of cleanliness and hygiene in a short-term rental property, often outsourced to specialized cleaning services.