Offering a flexible and guest-friendly refund policy for short-term rentals, providing peace of mind to potential guests and increasing booking confidence.
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Glossary Term: Airbnb
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A budgeting method where short-term rental hosts start from scratch each month or season, justifying every expense and aligning it with their financial goals.
Implementing robust security measures in short-term rentals, such as installing security cameras, alarm systems, and providing guests with safety information, to prevent theft and ensure guest safety.
Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.
Maintaining clear and proactive communication with guests throughout their stay, providing timely responses to inquiries, and addressing any concerns promptly.
A systematic approach to cleaning and disinfecting short-term rentals, focusing on high-touch areas and using approved products to ensure guest safety and hygiene.
Enforcing a strict policy against discrimination of any kind in short-term rentals, ensuring that all guests are treated fairly and respectfully.
Implementing eco-friendly practices in short-term rentals to minimize environmental impact, such as using renewable energy, reducing waste, and promoting sustainable tourism.
A feature on Airbnb and VRBO that allows guests to book a stay immediately without waiting for host approval, often leading to quicker bookings and increased visibility.
The process of securely transferring property access to guests, often utilizing methods like lockboxes, smart locks, or key exchange services.
The online profile of a short-term rental property on platforms like Airbnb and VRBO, showcasing photos, descriptions, amenities, and pricing.
Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.