Adhering to local zoning regulations and obtaining the necessary permits for operating a short-term rental, ensuring legal compliance and avoiding potential fines.
Glossary Term: Airbnb
Refers to the uptime and reliability of the server where a short-term rental listing is hosted on platforms like Airbnb and VRBO. High availability ensures that potential guests can access listing information without interruption.
Offering a flexible and guest-friendly refund policy for short-term rentals, providing peace of mind to potential guests and increasing booking confidence.
A budgeting method where short-term rental hosts start from scratch each month or season, justifying every expense and aligning it with their financial goals.
Implementing robust security measures in short-term rentals, such as installing security cameras, alarm systems, and providing guests with safety information, to prevent theft and ensure guest safety.
Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.
Maintaining clear and proactive communication with guests throughout their stay, providing timely responses to inquiries, and addressing any concerns promptly.
A systematic approach to cleaning and disinfecting short-term rentals, focusing on high-touch areas and using approved products to ensure guest safety and hygiene.
Enforcing a strict policy against discrimination of any kind in short-term rentals, ensuring that all guests are treated fairly and respectfully.
The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
The process of securely transferring property access to guests, often utilizing methods like lockboxes, smart locks, or key exchange services.
The online profile of a short-term rental property on platforms like Airbnb and VRBO, showcasing photos, descriptions, amenities, and pricing.