An online platform or marketplace that connects short-term rental property owners or managers with potential guests, facilitating bookings and communication.
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Glossary Term: Airbnb
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A recognition program by Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings and low cancellation rates.
Short for “Short-Term Vacation Rental Platform,” it refers to online marketplaces like Airbnb and VRBO that connect property owners with travelers seeking short-term accommodations.
A growing trend in the travel industry where grandparents travel with their grandchildren, often opting for spacious and family-friendly short-term rentals over traditional hotels.
The integration of devices and systems that automate and control various aspects of a short-term rental property, enhancing guest experience and convenience.
A software solution that allows hosts to manage listings, bookings, and calendars across multiple short-term rental platforms from a central dashboard.
The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
A pricing strategy that adjusts rental rates in real-time based on factors like demand, seasonality, and competitor pricing.
Feedback provided by guests after their stay, reflecting their experience and influencing the perception of a short-term rental property.
Adhering to local regulations, permits, and tax requirements related to short-term rentals in a specific jurisdiction.
High-quality images that showcase a short-term rental property’s features, amenities, and ambiance, attracting potential guests.
The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.