The highest rating that guests can give a short-term rental property and host on platforms like Airbnb and VRBO, indicating exceptional quality, service, and experience.
Menu
Glossary Term: Airbnb Reviews
17 posts
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
The process of enhancing various aspects of the guest journey, from booking to checkout, to provide a positive and memorable experience.
Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.
The total number of reviews received by a short-term rental listing across all platforms, providing insights into the property’s overall reputation and guest satisfaction.