3 Things That Short-Term Rental Property Managers Should Never Do

As a short-term rental property manager, you’re responsible for the success of your clients’ businesses. That means taking care of everything from marketing and booking to cleaning and maintenance. But there are a few things that you should NEVER do if you want to keep your clients happy and your business successful.

1. Ignore Guest Reviews

Guest reviews are one of the most important factors in determining the success of your short-term rental property. They can make or break your business, so it’s important to take them seriously. When you get a negative review, don’t ignore it. Respond to it immediately and try to resolve the issue. And when you get a positive review, be sure to thank the guest and let them know how much you appreciate their business.

2. Overprice Your Rentals

It’s important to price your rentals competitively, but you don’t want to overprice them. If you do, you’ll have a hard time finding guests. The best way to determine the right price for your rentals is to research the competition. See what other similar properties are renting for and price your rentals accordingly.

3. Neglect Maintenance and Cleaning

Your short-term rental properties need to be well-maintained and clean at all times. If they’re not, guests will be unhappy and they’ll leave negative reviews. Make sure to inspect your properties regularly and address any maintenance issues immediately. And make sure to have the properties cleaned thoroughly between each guest stay.

Conclusion

By avoiding these three things, you can help ensure the success of your short-term rental property management business. Remember, the key is to always put your clients first and to provide them with the best possible service.

If you’re looking for a short-term rental property manager, be sure to do your research and choose a company that has a good reputation. Ask for references and read online reviews before you make a decision.