The 7 Deadly Sins of Airbnb and Vrbo Mismanagement (And How to Avoid Them)

As a host, you want to make sure your Airbnb or Vrbo listing is a success. That means providing your guests with a comfortable and enjoyable stay, while also making sure you’re turning a profit. But it’s not always easy to know how to do everything right. That’s why we’ve put together this list of the 7 deadly sins of Airbnb and Vrbo mismanagement—and how to avoid them.

Sin #1: Not Setting Clear Expectations

One of the most important things you can do as a host is to set clear expectations for your guests. This means providing them with detailed information about your listing, including the rules and regulations, amenities, and check-in and check-out times.

By setting clear expectations, you can help to avoid any misunderstandings or conflicts between you and your guests. You can also help to ensure that your guests have a positive experience at your listing.

Here are some tips for setting clear expectations for your guests:

• Write a detailed description of your listing.
• Include photos of your listing that accurately reflect its condition.
• List all of the amenities that are available at your listing.
• Post your house rules clearly and prominently.
• Provide information about check-in and check-out times.

By following these tips, you can help to ensure that your guests have a positive experience at your listing.

Sin #2: Not Communicating Effectively

Communication is key to any successful relationship—and that includes the relationship between a host and their guests. When you’re not communicating effectively with your guests, it can lead to misunderstandings, conflicts, and even bad reviews.

Here are some tips for communicating effectively with your guests:

• Respond to messages promptly.
• Be clear and concise in your communications.
• Be respectful and polite.
• Be proactive in communicating with your guests.

By following these tips, you can help to ensure that you’re communicating effectively with your guests and that they have a positive experience at your listing.

Sin #3: Not Providing Good Customer Service

As a host, you’re responsible for providing your guests with good customer service. This means being responsive to their needs, resolving any issues that arise, and going the extra mile to make sure they have a positive experience.

Here are some tips for providing good customer service to your guests:

• Be friendly and welcoming.
• Be helpful and accommodating.
• Resolve any issues quickly and efficiently.
• Go the extra mile to make your guests happy.

By following these tips, you can help to ensure that your guests have a positive experience at your listing and that they leave you a positive review.

Sin #4: Neglecting Your Property

Your property is your investment—and it’s important to take good care of it. If you neglect your property, it will quickly become rundown and uninviting. This will not only turn off potential guests, but it could also lead to damage to your property.

Here are some tips for keeping your property in good condition:

• Regularly clean and maintain your property.
• Make repairs as soon as possible.
• Keep your property in a safe and secure condition.

By following these tips, you can help to ensure that your property is in good condition and that it’s appealing to potential guests.

Sin #5: Overpricing Your Listing

One of the biggest mistakes you can make as a host is to overprice your listing. If your listing is too expensive, it will simply turn off potential guests. You