The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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Additional amenities and services offered to guests to enhance their stay, such as airport transfers, grocery delivery, or local tour arrangements.
A thorough cleaning process that goes beyond standard cleaning procedures, often conducted between guest stays to ensure hygiene and sanitation.
A minor violation of a short-term rental agreement that doesn’t significantly impact the other party’s rights or the contract’s purpose, unlikely to…
The procedures and facilities in place for collecting, sorting, and disposing of garbage and recycling at a rental property, ensuring cleanliness and…