The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
You may also like
Connecting various aspects of a short-term rental business, such as booking platforms, marketing tools, and property management software, through mobile devices for…
A documented record of guest communications, property condition reports, and incident details used for resolving disputes, insurance claims, or legal issues.
A process that allows guests to access a property without in-person interaction with the host or property manager. This typically involves using…
A business arrangement where two or more parties, such as property owners and management companies, pool their resources and expertise to operate…