The regular exchange of information between hosts and guests throughout a weekly booking period, covering topics like check-in instructions, local recommendations, and addressing any guest inquiries.
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Maintaining consistent and proactive communication with guests throughout the year, from pre-booking inquiries to post-stay follow-ups, to foster positive relationships.
The use of pricing strategies that leverage psychological principles to influence guest perception and booking behavior, such as charm pricing or using…
An additional charge applied per person beyond the maximum occupancy limit stated in the listing, covering extra resource consumption.
The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.