The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and tailor marketing efforts.
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Specialized insurance coverage designed to protect vacation rental property owners and managers from risks associated with renting out their properties.
A security measure requiring multiple forms of verification to access accounts, enhancing security for hosts and guests.
An Albanian word for “judgment.” Encouraging guests to leave honest reviews and providing constructive feedback helps improve your services and allows potential…
Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.