The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and tailor marketing efforts.
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The process of researching and documenting the tasks, responsibilities, and requirements associated with specific roles within a short-term rental operation for hiring…
The practice of clearly communicating water usage policies and potential charges to guests in advance, especially in areas with water scarcity or…
A welcoming and inclusive environment for LGBTQ+ guests, often signified by explicit statements of inclusivity in listing descriptions.
When a new guest checks in immediately after the previous guest checks out, resulting in no vacancy between reservations.