The practice of offering additional services or amenities to guests during their stay at a short-term rental, such as early check-in, late check-out, grocery delivery, or local experiences, in order to increase revenue.
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The total revenue generated from bookings before deducting any fees, expenses, or taxes.
A hotel brand under the Accor group known for its vibrant and budget-friendly accommodations.
A container, typically made of wicker, fabric, or plastic, provided in short-term rentals for guests to store dirty laundry.
All aspects of managing the guest experience from the initial inquiry to check-out, encompassing communication, booking management, check-in/out procedures, and guest services.