The process of identifying, diagnosing, and resolving problems or issues that may arise during the operation of a vacation rental, such as maintenance requests, guest complaints, or technical difficulties.
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The preferred methods and frequency of communication for guests, such as email, text messaging, or in-app messaging, allowing hosts to tailor their…
A plan outlining how a business will continue operating during unexpected disruptions, such as natural disasters or power outages, important for minimizing…
Having a reliable network of qualified and readily available vendors (plumbers, electricians, handymen, etc.) to address maintenance issues promptly and efficiently.
A reservation type that allows guests to book a property for a portion of the day, typically for a few hours, without…