A recognition awarded by Airbnb to hosts who consistently meet specific performance standards, indicating exceptional hospitality and guest satisfaction.
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The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a…
Maintenance and cleaning procedures specifically for linens, towels, and other fabric-based amenities in a short-term rental, impacting guest satisfaction and hygiene standards.
A critical assessment of a rental property or host experience left by a guest on a platform like Airbnb or VRBO, potentially…
Refers to the use of technology and software to automate various aspects of short-term rental management, such as guest communication, booking management,…