A charge imposed by platforms like Airbnb and VRBO to guests or hosts (or both) to cover the cost of using their platform and services.
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Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.
Pre-written messages designed to streamline host communication with guests, covering common inquiries, booking confirmations, check-in instructions, house rules, and post-stay follow-ups.
Specialized insurance coverage designed to protect hosts and their properties from risks associated with short-term rentals.
Local resources and services that can assist short-term rental hosts and guests with non-urgent needs, such as transportation, entertainment, and recommendations.