Actively monitoring and responding to online reviews, addressing guest feedback, and maintaining a positive brand image.
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The process of improving each stage of the guest booking journey, from initial awareness to booking confirmation, to increase conversion rates.
The level of cleanliness that guests perceive a short-term rental to have, often influenced by factors such as reviews, photos, and the…
A legally binding contract between a homeowner and a property manager or management company outlining the terms of service, responsibilities, and fees…
Applicable taxes that hosts are responsible for collecting and remitting to local authorities, such as occupancy taxes or sales taxes.