The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
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The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any…
A metric used to measure the percentage of time a short-term rental property is occupied by paying guests over a specific period.
Providing resources and assistance to guests who are unfamiliar with the local area, ensuring a seamless experience.
Targeting a specific segment of the short-term rental market, such as families, business travelers, or pet owners. Niche marketing involves tailoring listings,…