Surveys or forms used to gather feedback from guests about their stay at a vacation rental, covering aspects like cleanliness, amenities, communication, and overall experience.
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A metric that tracks the total number of nights a short-term rental property is booked over a specific period, expressed as a…
The ability to communicate effectively with guests from diverse cultural backgrounds, respecting their customs and preferences.
A refundable amount held by the host to cover potential damages or losses caused by guests during their stay.
Internet of Things devices used in short-term rentals for enhanced guest experiences, such as smart locks, thermostats, and lighting systems.