Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.
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The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
Developing plans to mitigate the impact of unexpected events like power outages, internet disruptions, or natural disasters on guest stays.
Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
A tax levied by local governments on short-term rental accommodations, typically based on a percentage of the rental income, which hosts are…