A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves actively collecting and analyzing guest feedback to improve the overall rental experience.
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The design and layout of the software or platform used by hosts to manage their short-term rentals, impacting the ease of use,…
An accountant or tax advisor specializing in short-term rental income and expenses, providing guidance on tax obligations, deductions, and compliance.
Strategies for maximizing revenue during periods of high demand, such as holidays or special events, by adjusting pricing, minimum stay requirements, and…
A status awarded by Airbnb to experienced and highly-rated hosts who consistently exceed guest expectations, demonstrating excellence in hospitality and performance.