The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
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All written and visual elements of a listing, including the title, description, photos, and amenities, used to attract guests.
The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes…
A special price agreed upon between the host and the guest outside of the standard listed rates, often for extended stays, repeat…
Ensuring that a short-term rental is equipped with reliable internet connectivity, suitable lighting, and a quiet environment for guests who need to…