The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
Menu
You may also like
A single, self-contained unit within a larger property, such as an apartment, condo, or guesthouse, that can be rented out as a…
A flexible space in a short-term rental property that can serve various functions, such as a home office, gym, or extra sleeping…
A standalone website created by a host to allow guests to book their short-term rental property directly, bypassing third-party platforms like Airbnb…
Regular checks of the rental property to identify and address maintenance issues, safety hazards, or cleanliness concerns.