A digital keypad that allows guests to access the property using a unique code, providing keyless entry and enhanced security.
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The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
Additional services offered to guests, such as airport transfers, grocery delivery, or tour bookings, often for an extra fee.
A measure of energy efficiency in data storage, reflecting the sustainability of data centers used by platforms like Airbnb and VRBO.
Amenities that cater to the needs of Jewish guests observing Shabbat, such as a kosher kitchen, Shabbat elevator, or nearby synagogue.