Measures taken to ensure the safety and security of both the property and guests, including security systems, access control, and guest screening.
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A method of evaluating the ease of use and effectiveness of a short-term rental listing website or app by observing potential guests…
Connecting and controlling various smart home devices within a short-term rental property, allowing for remote management and enhanced guest convenience.
A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…
A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.