The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within the Airbnb or VRBO platform.
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A physical or digital collection of information provided to guests upon arrival, containing details about the property, house rules, local recommendations, and…
A feature on Airbnb and other platforms that allows guests to book a property instantly without requiring host approval.
Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email…
The use of natural sounds, such as wind chimes or recordings of ocean waves, to create a relaxing and immersive atmosphere in…