A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.
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Amenities provided in the short-term rental that promote sustainability and reduce environmental impact, such as reusable water bottles, energy-efficient appliances, or organic…
A reservation type where the guest is charged the full amount upfront and is not entitled to a refund if they cancel,…
Games and activities that use glow sticks, blacklights, or other luminous elements, often enjoyed during nighttime events or parties.
The speed and efficiency with which hosts or property managers respond to guest inquiries and messages.