The written portion of a rental listing that provides detailed information about the property, amenities, location, and house rules to attract potential guests.
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A short-term rental that caters to families with amenities and features designed for children, such as toys, games, cribs, high chairs, and…
A situation where one party’s gain is directly offset by another’s loss, sometimes relevant in competitive short-term rental markets.
Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to…
A booking policy that allows guests to cancel their reservation within a specified timeframe and receive a full or partial refund, often…