The terms and conditions outlining the cancellation procedures and potential penalties for both hosts and guests in the event of a booking cancellation, providing clarity and managing expectations.
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The process of ensuring guests adhere to the house rules established for the short-term rental, often involving communication, documentation, and potentially penalties…
A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like…
A system used by booking platforms (like Airbnb) to prioritize listings with a sense of urgency, often by highlighting limited availability or…
A stay that leaves a lasting positive impression on guests, often characterized by exceptional service, unique amenities, or a memorable atmosphere.