Protection programs offered by short-term rental platforms like Airbnb and VRBO that provide financial coverage to hosts in case of guest damages, property theft, or liability claims, supplementing traditional insurance policies.
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The strategy of maintaining consistent pricing for a short-term rental across multiple booking platforms.
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
A third-party service that manages security deposits for short-term rentals, holding funds securely and disbursing them according to the terms agreed upon…
A designation awarded to top-rated Airbnb hosts who consistently meet specific performance criteria, including high response rates and positive guest reviews.