A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and messages, often influencing booking decisions and overall guest satisfaction.
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Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…
Implementing thorough guest verification and screening processes, potentially including background checks or ID verification, on a weekly basis to mitigate risks and…
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
The professional oversight of a short-term rental property, including tasks like guest communication, booking management, cleaning, maintenance, and marketing.