The exchange of information and interaction between short-term rental hosts and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, during-stay support, and post-stay feedback.
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A thorough and comprehensive cleaning of a property, typically performed between guest stays and often including sanitation and disinfection procedures.
The terms and conditions that outline the penalties and refunds for guests and hosts in case of booking cancellations on platforms like…
Refers to the increasing use of technology and automation in the short-term rental industry, such as smart home devices, automated messaging, and…
Security measures and policies in place to safeguard both hosts and guests from fraudulent transactions and payment disputes.