The process of developing a comprehensive guidebook for guests, including information about the property, amenities, local attractions, transportation, and house rules.
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The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
Different communication channels used in short-term rental management, including in-app messaging, email, SMS, and phone calls.
A personal welcome by the host or property manager upon a guest’s arrival at a short-term rental.
Analyzing booking patterns and occupancy rates within a specific geographic area to inform pricing, marketing, and property acquisition decisions for short-term rentals.