The overall impression and satisfaction a guest has with their stay, influenced by factors like property condition, amenities, communication, and ease of booking.
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The practice of analyzing data and market trends to optimize pricing and occupancy rates for maximum revenue.
Professional assessments of a property’s energy and water consumption patterns to identify areas for improvement and cost savings.
A streamlined check-in process that allows guests to access the short-term rental without a face-to-face meeting, often using keyless entry systems or…
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.