The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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The process of gathering insights into the preferences, motivations, and behaviors of target guests to tailor marketing efforts and enhance the overall…
Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage to their property by guests.
The ability to tailor pre-built reports in QuickBooks to focus on specific financial data points relevant to short-term rental management, providing insights…
Wireless internet access (Wi-Fi) made available to guests within the short-term rental property, often considered an essential amenity.