The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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A centralized platform or dashboard that provides a comprehensive overview of all aspects of short-term rental management, including bookings, guest communication, cleaning…
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Adhering to local regulations and rules regarding noise levels in short-term rentals, often involving quiet hours, restrictions on parties, and measures to…
A customer service and support ticketing system that can be used by short-term rental hosts to manage guest inquiries, resolve issues, and…