The highest rating a property can receive on platforms like Airbnb and VRBO, signifying exceptional quality and guest satisfaction.
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Short for “Short-Term Vacation Survey Score,” it represents the numerical rating or score derived from guest feedback collected through post-stay surveys, providing…
Methods used by hosts to gather structured feedback from guests after their stay, such as online surveys, review requests, or feedback forms,…
A host’s online representation on a short-term rental platform, showcasing their personal information, property details, and guest reviews.
Providing a welcome packet with essential information, such as Wi-Fi passwords, house rules, and local recommendations, enhances the guest experience.