A review left by a guest who has stayed at a short-term rental property and whose booking has been verified by the platform.
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The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
A feature on platforms like Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
Though not directly related to short-term rentals, understanding the historical context of land development, like the Oglethorpe Plan known for its grid…