The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
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A customized plan created for guests, suggesting local attractions, restaurants, and activities based on their interests and preferences.
The practice of leveraging underutilized assets, such as a spare room or an entire property, to generate income through short-term rentals.
A short-term rental listing that is well-structured, informative, and easy for potential guests to navigate and understand.
A key metric for short-term rental businesses, representing the predictable income generated from recurring subscriptions or services, such as property management fees.